Complaints

What to do if you have a complaint?

If you wish to register a complaint, please contact us:

In writing to – The Compliance Officer, Compariqo Limited, The Plaza, 100 Old Hall St, Liverpool, L3 9QJ.
By emailing – The Compliance Officer at mark.griffin@compariqo.com
By telephoning – 0151 808 0531
If you cannot settle your complaint with us, you are entitled to refer it to the Financial Ombudsman Service.

By writing to – The Financial Ombudsman Exchange Tower, Harbour Exchange Square, London, E14 9SR.
By the internet – www.financial-ombudsman.org.uk.
By telephone – 0845 080 1800.
OR via the Online Dispute Resolution 

(https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN)
The Online Dispute Resolution website is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. If you have had a problem with something that you have bought on line, you can use this site if you live in the EU and the trader is based in the EU.

Instant PCC is a trading style of Compariqo Ltd. an Appointed Representative of Kay International PLC, which is authorised and regulated by the Financial Conduct Authority under registration number: 300468. Compariqo is registered with the Financial Conduct Authority under registration number: 825461.