Complaints

What to do if you have a complaint?

If you wish to register a complaint, please contact us:

In writing to – The Compliance Officer, Compariqo Limited, The Plaza, 100 Old Hall St, Liverpool, L3 9QJ.
By emailing – The Compliance Officer at mark.griffin@compariqo.com
By telephoning – 0151 808 0531
If you cannot settle your complaint with us, you are entitled to refer it to the Financial Ombudsman Service.

By writing to – The Financial Ombudsman Exchange Tower, Harbour Exchange Square, London, E14 9SR.
By the internet – www.financial-ombudsman.org.uk.
By telephone – 0845 080 1800.
OR via the Online Dispute Resolution 

(https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN)
The Online Dispute Resolution website is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. If you have had a problem with something that you have bought on line, you can use this site if you live in the EU and the trader is based in the EU.